eplt tech blog
#ElonMusk is not very good at saying sorry for keeping #Tesla customers waiting after many empty promises. engadget.com/2017/10/06/tes…
How to balance great social impact work and keeping your paying customers happy? #Tesla techcrunch.com/2017/10/06/pue…
More natural ways to talk to #chatbots to help you buy more. venturebeat.com/2017/09/28/eff…
Customers are not always right? New rules. #Uber mashable.com/2017/09/27/ube…
Using #bots to understand your customer needs better. venturebeat.com/2017/09/26/fro…
Full refund of #Oculus games and apps “for any reason” within 14 days of purchase. Good for users. engadget.com/2017/09/26/ref…
We can laugh at it now. But won’t be long before more hotels use robots and other ways to get rid of check-ins, etc. These Japanese hotels are run almost…
Any outage is unacceptable for paid business users, even for free users. Come on #Microsoft, we need 101% uptime. 🙂 trustedreviews.com/news/microsoft…
#Chatbot can be a good first tier support. Then request for more knowledgeable expert help. inc.com/gary-golden/3-…
We have no problem in talking to #AI #chatbots if it gives better information than average human operators. venturebeat.com/2017/09/09/4-s…
Guru just raised $9.3 million to solve customer care issues with #machinelearning knowledge management system. technical.ly/philly/2017/09…
Most Chinese taxi apps have in-app chats. It’s about time for #Uber to catch up. engadget.com/2017/08/10/ube…